TRANSFORMING FROM TRADITIONAL TO DISCIPLINED AGILE DELIVERY 

Panera Bread has over 1,700 bakery- cafes in 44 US states and Canada, delivering fresh, authentic artisan bread served in a warm environment by engaging associates.

Mike Nettles, VP IT Processes and Architecture

“Our business partners found our historical IT development practices punitive and mysterious. DAD changed this perception entirely by building a level of transparency and accountability into not just our software development projects, but also in our everyday working relationships with our business stakeholders. The credibility gains this has provided our IT team has been immeasurable and immediate. SA+A’s coaching was particularly invaluable to our team, providing highly personalized instruction for our new agilists. The program has been so well received that our business leaders personally requested their own Product Ownership training. DAD has been a perfect fit for the Panera cultural values of operational excellence.”

Bryan Griffith, Chief IT Process Architect

“After retaining Scott Ambler + Associates to train our IT and Business teams on the DAD process and to mentor them through several iterations, we can now say unequivocally that our alignment with the business is stronger and that their satisfaction with both the process and the solutions we’re building is greater than ever.”

Read more on the Panera Bread case study